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Good Call Handling Service

Why a Call Handling Service is a Big Business Advantage

Pssst! Like to gain a little extra advantage over your competitors? Of course you would. Business can be challenging and we’re all looking for fresh ways to stay in the fast lane. But how do you achieve it? It may surprise you to learn that a call handling service can give you some serious welly […]

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Missed Phone Calls

Missed Phone Calls: Four Ways Businesses Drop the Ball

Picture your ideal customer – the one you’ve always wanted to work with. See them finding your website or business card. They are picking up the phone and calling your number… but now they are looking disappointed because they’ve realised you’re not there to take the call. They were very keen to speak to you […]

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Why Inefficient Diary Management is Impacting Business Productivity

Why Inefficient Diary Management is Impacting Business Productivity

Charlotte Menhennet, Sales Manager of call handling solutions provider Answer4u, looks at how inefficient diary management may be impacting on the productivity of companies across the UK – and how to solve the problem. Consider the Macroeconomics According to the House of Commons Library Business Statistics Report, the number of private sector companies in the […]

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7 Of the Best Business Networking Tips and Techniques

7 Of the Best Business Networking Tips and Techniques

If you’re thinking of finding a business network or business networking events near you, the chances are that you want to either grow or consolidate your business. Networking is a great way to make personal connections with lots of people, get known by other successful business leaders in your local area, and build rewarding commercial […]

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Five Ways to Deliver Great Customer Service

Five Ways to Deliver Great Customer Service

The boom in mobile communications and internet technology has really opened up the ways we can all communicate with each other in our daily lives. According to the 2018 communications market report from Ofcom, nine in ten people in the UK had access to the internet in the home in 2018 and mobile devices accounted […]

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Customer Service Outsourcing

Making a Call on Customer Service Outsourcing

Answering the phones may seem like a simple part of running a business – we all do it all the time, so how difficult can it be? Actually, as an integral part of offering excellent customer service, how you answer customer service calls is crucial to get right if you want to succeed as you […]

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Star Trust Ball

Answer4u Supports Local Charity Star Trust

Photo Credit: SMD Photography We’re happy to announce that Answer4u are supporting Nottinghamshire based charity Star Trust. Answer4u has always been advising clients and the general public of the importance for local businesses supporting charities. It reflects our dedication to helping out those less fortunate both locally and nationally. Managing Director of Answer4u, Mark Menhennet […]

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Choosing The Support That Best Suits Your Business

Choosing the Support That Best Suits Your Business

Keeping up with the high expectations of your customers can be extremely difficult, especially when those expectations can be so diverse. Unsurprisingly, there has been a definite increase in automatic and self-service systems over the last ten years with customers taking an increasingly active role in their service. Whether it’s self-service checkouts, transferring money or […]

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Effective Business Diary Management

Effective Business Diary Management

Any company will understand the importance of keeping an accurate business diary. It’s a key organisational tool for many businesses and can be the difference between a company that expands and one that does not. Mismanagement of such an integral aspect of your business can lead to all manner of problems later down the line […]

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Settling in the New Starter

Settling in the New Office Starter

Starting a new job doesn’t get any less intimidating the older you get. In fact, nothing gets less scary with age, that’s just a lie we’re told by our parents when we’re 15 to make us feel better about group presentations. Anyway, we’ve all been the new guy or girl in the office, and we […]

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Call Answering Services: The Myths

Call Answering Services: The Myths

For many businesses both small and large, the benefit of using a call answering service is a no brainer. It effectively deals with overflow, allows your business to be operational 24/7 and can be tailored to fit your company’s exact needs. Despite all the apparent benefits however, there are many myths that tend to surround […]

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