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Five Fascinating Facts about the Phone

Five Fascinating Phone Facts You Simply Must Know

The phone is such a popular form of communication that it’s all too easy to take it for granted. After all, around 95% of households in the UK now own a mobile phone! While landline phone ownership isn’t quite on that scale, it’s probably fair to say that most of us take those for granted […]

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The Hidden Emotion Behind the Business Phone Call

The Hidden Emotion Behind a Business Phone Call

Emotion? What could emotion possibly have to do with business phone calls? Surely a phone call from a customer to a business is just a straightforward exchange between two people? Many of us would assume this to be the case but if you look a little closer, you will usually discover emotion hidden behind most […]

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Nuisance Phone Calls and Cold Calling

How to Stop Nuisance Phone Calls and Cold Calling

How Did Nuisance Phone Calls and Cold Calling Become Such a Problem and Why Aren’t They Being Stopped? This article will explain: How and why nuisance phone calls have become such a problem What not to do when dealing with nuisance calls What you should do to deal with nuisance calls This article is helpful […]

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Artificial Intelligence and Automation: The Future of Customer Service?

Artificial Intelligence and Automation: The Future of Customer Service?

In the ever onward march of modern technology, we humans have sometimes felt uncomfortable about the increasing automation of telecommunications – from machines calling us with recorded messages to switchboard operators replaced by numbered menus to choose from. However, we seem to be turning a corner, with many people now happy to communicate with devices […]

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Why Your Media Response Strategy Matters

Why Your Media Response Strategy Matters

Having a media response service which offers a significant return on investment is a fundamental part of your marketing arsenal. Managing and tracking how well your campaigns are running, as well as the specifics of who they are resonating with not only provide you with valuable insight for the immediate future, but also can inform […]

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Why Your Customers Move to Your Competitor

Why Your Customers Move to Your Competitor

Without a doubt, customer retention is one of the most important things for a business to focus on. The reasons for a company losing customers are multi-faceted and it can be easy in the daily running of a business for it to become an insidious problem. We’ve researched two of the biggest reasons customers end […]

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The Weird & Wonderful: Mobile Phones of The Future

The Weird & Wonderful: Mobile Phones of The Future.

This week we thought we’d do a roundup of some of the most exciting phone concepts we could find. Will they come to fruition? Is the future going to be like the movies have told us? We answer that and many more big questions like what’s the meaning of life and how to make jam. […]

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Top Men: Inspiring Quotes About Business

Top Men: Inspiring Quotes About Business

It’s that time of year when we feel like everyone could do with a boost. Summer is being its usual fickle self and the workload is on overdrive. It’s times like these where coffee and cake and casual-dress Fridays just won’t cut it. Yes, that’s right. It’s time for some inspirational quotes from some of […]

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The Top Business Lessons to Be Learnt from Our Favourite Films

The Top Business Lessons to Be Learnt from Our Favourite Films

A great many of us, here at Answer4u, are film nerds and it occurred to us recently that there are quite a few of our favourite films that offer some valuable life lessons for business. Probably not quite what the directors intended when they created their works of art, but still, a bonus for anyone […]

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Phone Facts: Dazzle your Friends and Impress your Neighbours

Phone Facts: Dazzle your Friends and Impress your Neighbours

We know, that’s a strong title, but allow us to explain. Unsurprisingly, for a business like ours, the phone is a central, yet unnoticed piece of equipment. We use it, but very rarely do we consider how much the humble telephone has adapted over the years to become the sleek, handheld, mini-computer that they have […]

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Is Running a Business like Running a Marathon?

Is Running a Business like Running a Marathon?

Does the annual London Marathon leave you in a state of awe? It’s not just the sheer distance, the determination of the runners, but also the lengths people went to so they could achieve their goals. And that got us thinking. Is running a business like running a marathon? Are there skills and mindsets that […]

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