Call Out Solutions

 

Answer4u’s 24 Hour Bespoke Solutions

Find Out More About Our Call Out Solutions

 

Part Of Our Fantastic Bespoke Solutions

Choose Your Bespoke Solution

Choose Your Bespoke Solution

What Makes This Service Great?

Fully Bespoke Script

Covered 24/7

Custom Reporting

Triaging Of Callers

Call Spikes Covered

Pay Per Second Pricing

  • Request A Callback From A Member Of Our Sales Team

Want To Find Out More About Our Bespoke Solutions?

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How Do The Bespoke Solutions Work?

Our bespoke solutions work on a complete case by case basis, essentially we are happy to fulfil any business process that we can assist you with. It may be one of the services we have listed down, or it may be something entirely different.

 

Our sales team will work with you to discuss your exact requirements, and then hand you over to your account manager, who will then build your completely custom script. Only when you are happy with the script will we move on to train our agents before your service goes live.

 

If you would like to get in touch and discuss your requirements then call our sales team now on 0808 250 3001

Do You Charge More For Additional Services?

No, all our bespoke accounts work on a pay per second billing, therefore the process can be as simple or as complex as you require.

 

Because of this billing structure we don’t set fixed prices for each or any process we undertake, we simply want to ensure you get the exact service you deserve at the best value and believe this is the best method to keep your costs down, while getting the bespoke service required.

Can I Keep My Own Number?

Yes of course, you are more than welcome to keep your own number, however if you are yet to find a number we can provide you with a great selection of numbers at an extremely competitive price. Call our sales team today on 0808 250 3001

Does It Take Long To Get Started?

We always aim to have an account set up as quickly as possible. We try to work to a two week deadline with all of our bespoke solutions, this can however this can vary due to the complexity of the service you require.

 

If you would like to get an estimate of how long we would require to get your account set up and live please call our sales team on 0808 250 3001

Don’t Take Our Word For How Great We Are!

More About Our Call Out Solutions

Great customer service means a rapid response to your call-out requests regardless of the time of day. Answer4u will streamline your call-out process into a cost effective, scalable, and reliable solution with our 24 hour Call-Out Solutions.

 

With years of experience in delivering a diverse range of call-out solutions, we can confidently guarantee that we will have the answers to help your business regardless of the nature of the call. So whether you are an IT professional on call, helping your clients through the night or part of a 24 hour maintenance team for a property portfolio, we will have the perfect telephone answering call-out solution for your requirements.

The Service

 

  • Call out process written bespoke to your requirements
  • Contact made to on call personnel via telephone, SMS, email or your own alert system
  • Itemised reporting of calls received including time stamp so that a full audit trial is available to you
  • Full integration with your systems
  • In the event of a call spike or seasonal uplift you have a full team ready and waiting to support your staff with an increase in call volumes

Benefits To You & Your Business

 

  • All emergency calls are handled regardless of the time of day
  • Streamlined call out process providing an efficient response to your emergency calls
  • Update call-out rotas quickly and easily via email or phone with your dedicated Account Manager
  • Cost effective, through triaging callers the on call personnel only is contacted when necessary

Your customer’s emergencies demand an instant resolution. Call us free on  0808 250 3001  to discuss how our Telephone Answering Services can deploy a fast and efficient call out solution.

Our Price Promise

DO YOU HAVE AN EXISTING PROVIDER?

 

We are extremely proud of the quality of our service, and our transparent pricing policy. So much so that if you have already signed up to another service, all you need to do is challenge us to beat your current service.

 

Simply fill out this form, providing us with some basic information about your service, and upload at least two of your most recent invoices, a member of our sales team will then get in touch with you and offer you a unique quote.

 

HAVE YOU GOT QUOTES FROM ELSEWHERE?

 

If you have yet to sign up to any service but you are gathering quotes and looking for the best deal, you can still make use of our Price Promise, just fill out the form as normal and send us any quotes that you would like to compare us against, you can upload as many or as few as you like.

 

Once you complete the form our sales team will look into your existing quotes, and will be in touch shortly to discuss the best solution for your requirements, and compare it directly to the quotes you send in.

Don’t Feel That This Service Is Perfect For You?

Why Not Have A Look At The Other Services We Provide?