Disaster Recovery


Answer4u’s 24 Hour Bespoke Solutions

About Our Team

Find Out More About Our Disaster Recovery Solutions


Part Of Our Fantastic Bespoke Solutions

Choose Your Bespoke Solution

Choose Your Bespoke Solution

What Makes This Service Great?

Instant Alerts Set Up

Covered 24/7, 365

Emergency Support

Dedicated Account Manager

Emergency Divert In Place

No Disruption To Your Clients

  • Request A Callback From A Member Of Our Sales Team

Want To Find Out More About Our Bespoke Solutions?

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How Do The Bespoke Solutions Work?

Our bespoke solutions work on a complete case by case basis, essentially we are happy to fulfil any business process that we can assist you with. It may be one of the services we have listed down, or it may be something entirely different.


Our sales team will work with you to discuss your exact requirements, and then hand you over to your account manager, who will then build your completely custom script. Only when you are happy with the script will we move on to train our agents before your service goes live.


If you would like to get in touch and discuss your requirements then call our sales team now on 0808 250 3001.

Do You Charge More For Additional Services?

No, all our bespoke accounts work on a pay per second billing, therefore the process can be as simple or as complex as you require.


Because of this billing structure we don’t set fixed prices for each or any process we undertake, we simply want to ensure you get the exact service you deserve at the best value and believe this is the best method to keep your costs down, while getting the bespoke service required.

Can I Keep My Own Number?

Yes of course, you are more than welcome to keep your own number, however if you are yet to find a number we can provide you with a great selection of numbers at an extremely competitive price. Call our sales team today on 0808 250 3001.

Does It Take Long To Get Started?

We always aim to have an account set up as quickly as possible. We try to work to a two week deadline with all of our bespoke solutions, this can however this can vary due to the complexity of the service you require.


If you would like to get an estimate of how long we would require to get your account set up and live please call our sales team on 0808 250 3001.

Don’t Take Our Word For How Great We Are!

More About Our Disaster Recovery Service

If your business relies heavily on being able to communicate with your customers on a daily basis then planning for the unthinkable happening is a sensible approach for all companies.


However unlikely this scenario may seem, can your business really afford not to have a disaster recovery solution in preparation?

The Service


  • Can be utilised in and out of hours with no notice
  • You can be alerted to the call in an instant via email, http posting, telephone, sms and your own system
  • Full resiliency – ability to divert calls to us in the event of an emergency
  • 24/7 support from a fully trained team

Benefits To You And Your Business


  • Ability to divert all your calls to us at a moments notice
  • Avoid damage to your business reputation or customer confidence
  • No disruption to your callers in the event of an emergency
  • Allows you to concentrate on the incident at hand and resolve the issue

However unlikely, planning for the unthinkable is of paramount importance to your business. Call us free on  0808 250 3001 to discuss how we can guarantee business continuity in the event of unforeseen disaster.

Answer4u call centre operators at work

Our Price Promise



We are extremely proud of the quality of our service, and our transparent pricing policy. So much so that if you have already signed up to another service, all you need to do is challenge us to beat your current service.


Simply fill out this form, providing us with some basic information about your service, and upload at least two of your most recent invoices, a member of our sales team will then get in touch with you and offer you a unique quote.




If you have yet to sign up to any service but you are gathering quotes and looking for the best deal, you can still make use of our Price Promise, just fill out the form as normal and send us any quotes that you would like to compare us against, you can upload as many or as few as you like.


Once you complete the form our sales team will look into your existing quotes, and will be in touch shortly to discuss the best solution for your requirements, and compare it directly to the quotes you send in.

Don’t Feel That This Service Is Perfect For You?

Why Not Have A Look At The Other Services We Provide?