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Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Charlotte Menhennet

Charlotte Menhennet

Charlotte began her Answer4u career back in 2011 and quickly gained a reputation for her commitment to deliver unparalleled levels of customer service. After developing a keen interest in sales she transitioned into her current role as Sales Manager in 2016 and continues to draw upon her experience and extensive product knowledge to offer a proactive style to the benefit of all new clients.

Enhancing Dental Practice Efficiency with 24/7 Answering Services

The Importance of 24/7 Accessibility in Dental Care In modern dentistry, where patients expect quick, seamless service, dental practices must ensure they're available around the clock. Respected UK[...]
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State of IT Outsourcing (2024)

IT outsourcing is the most in-demand form of business process outsourcing in the UK. The market continues to grow rapidly, with revenue projected to reach $39 billion in 2024. So, what is the current[...]
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Why Property Management Companies Start Using a Call Handling Service

The relationship between tenants and property management companies can often be fractious, and communication difficulties are nearly always to blame. From missed appointments to tenants struggling[...]
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Four Ways Christmas Can Be Bad News for Businesses

Are you looking forward to a Merry Christmas or setting yourself up for a Merry Risk-mas? The festive season isn’t far away. Some people already have their decorations up and the much-anticipated[...]
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4 Staff Christmas Party Ideas for Your Office

Business Christmas Party Ideas For Any Budget There is nothing quite like the Office Christmas Party. Not only is it a chance to see people dressed in something other than work wear, but it’s[...]
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Four Festive Ideas to Market Your Business This Christmas

Christmas is upon us. The most popular holiday in the Western hemisphere spells a season of good tidings, an increase in mulled wine and the arrival of a bearded man who is not only immortal but[...]
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Office Festivities: Dos and Don’ts

There is no mistaking that the festive season is here. What with all the sickly-sweet adverts and a disturbing amount of mince pies being thrust at you from all directions it is near impossible to[...]
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Staying Healthy in the Workplace this Winter

Winter can be a challenging season for those of us who have to work through it. The decrease in daylight, the harsh temperatures, and the overwhelming workload leading up to Christmas can all[...]
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How to Set up a Call Diversion for a BT Landline

Call diversion (often referred to as call forwarding) is an extremely useful telephone feature that business owners can take advantage of instantly. A call divert can be activated on either a[...]
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Have You Got a Disaster Recovery Plan in Place? Why Every Business Should Have a Plan B!

In modern businesses, where success depends on efficient, uninterrupted communications, a phone line outage can cause major problems. With phones out of action, customers cannot place orders or[...]
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