Answer4u Call Centre Blog

Charlotte Menhennet

Charlotte began her Answer4u career back in 2011 and quickly gained a reputation for her commitment to deliver unparalleled levels of customer service. After developing a keen interest in sales she transitioned into her current role as Sales Manager in 2016 and continues to draw upon her experience and extensive product knowledge to offer a proactive style to the benefit of all new clients.

4 Common Questions We Get about Our 24-Hour Call Answering Service: Answered!

Despite the surge in popularity of emails and digital forms of communication, many customers still prefer the personal nature of telephone calls, particularly when making an initial enquiry with a[...]

How Can Out Of Hours Telephone Answering Services Make My Business Appear More Professional?

Research shows that when it comes to making judgements about businesses, customers want a personal touch. Known as ‘relationship marketing’, demonstrating interest and care in customers by going[...]

What to Look for in a Property Management Call Handling Service in 2022

The coronavirus pandemic did nothing to slow down the UK property market in 2021, with demand for sales and rentals remaining buoyant. With an influx of new landlords coming into the market – and[...]

4 Ways a UK Based Call Handling Service Can Save You Money

A third party, UK-based call handling service is seen as an optional extra by many businesses – a luxury to be invested in when cash flow allows. But this approach misses the value a call handling[...]

Why You Need a Virtual Office Receptionist Service If You Are Now Working Remotely

At first glance, 2023 doesn’t look like the easiest year to embark on a start-up, so if you’ve just taken the plunge and gone into business on your own, there are a range of services and tools[...]

Why Should I Use 24/7 Telephone Answering Services If My Business Doesn’t Operate 24/7?

With statistics suggesting that only three in ten callers leave a message on an answering machine, it is no surprise that 24/7 telephone answering services have become a mainstay of many British[...]

Virtual Receptionist vs Virtual Assistant – Which Is Best for My Business?

Taking on a new member of staff to cover excess calls is often a false economy, especially when there are well-established telephone outsourcing alternatives available. Successful solutions include[...]

24/7 Call Answering Services Are Becoming Popular for UK Businesses

For businesses serving international clients, and for many domestic sectors – such as IT support and logistics - having a receptionist available around the clock is now the norm. However, 24/7[...]

5 Benefits to Your Business of Using a 24 Hour Virtual Receptionist

Friendly, professional receptionists are often the front-line between businesses and customers. However, when the lines are busy, the office is closed, or when the budget doesn’t stretch to hiring a[...]

4 Benefits of a UK Based Telephone Answering Service During Lockdown

As I write this, I’m counting down the days to the end of the second UK National Lockdown – 10 days, IF lockdown is lifted on 2nd December as promised. Who knows if this will be the case, or if so,[...]