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Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Mary Ross

Mary Ross

Mary joined Answer4u as the Training and Quality Manager in March 2015 having held a similar position with the national debt advice charity, Step Change. Mary’s role involves building on the already excellent work and company culture established at Answer4u and taking it to greater heights. Her natural ability to help inspire and motivate the team ensures our clients get the very best level of service possible.

Interview Questions to Test Creativity and Imagination

We know what you’re thinking, why on earth would a candidate’s imagination matter? Unless of course the job opening is for a children's author or film director?
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3 Job Perks Even a Small Business Can Adopt

Whilst it is a much appreciated facility, a water cooler is no longer deemed a ‘perk’ of a job, rather it is an expectation. The modern era of business has seen companies come up with ever more[...]
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