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Answer4u Call Centre Blog

Check out the latest news and updates, including helpful information regarding telephone answering and call handling, from the Answer4u blog.

Stuart Wilson

Stuart Wilson

Stuart has been Answer4u’s General Manager since October 2012 and draws upon his vast industry experience and business acumen to make a positive difference to the day to day running of the company. His role is as varied as it gets but his peers know that his professional yet friendly approach will always add a valuable contribution to the business and its clients.

Unofficial Leaders in the Workplace

In every social setting you will find that some people are natural leaders. They are likeable, they get things done and when in doubt it’s this person that gets looked to for support. All being well[...]
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The Importance of Staff Training

When you employ someone new there can often be the danger of expecting a little too much too soon. While someone may look great on paper and indeed be a highly skilled individual, by failing to put[...]
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The Fine Art of Interviewing: 3 Things to Watch For

Being interviewed can be daunting but being the one conducting the interview can be just as challenging. Whilst a candidate is doing their best to impress, you’ve got to do your best to spot any[...]
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Rank Higher and Get Visited by Putting Your Business on YouTube

YouTube boasts over a billion users, or one third of all web users, with 3 billion searches made each month and 100 hours of video uploaded every minute. It’s also the world’s second most popular[...]
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Why Your Business Should Be a ‘Mastermind’ Chosen Specialist Subject

Once you’ve successfully launched your business, you can enter phase four of the entrepreneurial process – operating and monitoring. During the start-up phase you should have identified and[...]
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How to Sound Like an Expert – Without Being One

Authority is central to success; people need to perceive you as a credible influencer and expert source of information if they are to trust your judgement, rely upon your services, and ultimately[...]
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