Answer4u Call Centre Blog

Customer Service - Five Mistakes a Business Should Never Make

Looking at those themes, here are five key ways that businesses can make customer service mistakes – along with tips on how to avoid the pitfalls. For small or fledgeling companies, a knock to a[...]

5 Top Tips When Hiring an Intern

An internship program, when done right, is a great way for businesses to discover young talent, enhance their perspective and even get old projects whirring again -all whilst providing valuable[...]

Five Ways to Deliver Great Customer Service

The boom in mobile communications and internet technology has really opened up the ways we can all communicate with each other in our daily lives. According to the 2024 communications market report[...]

How to Get the Best Out of Your Team

As a manager, you'll usually be judged by others on your team's output, so you and your organisation must get the best from them. However, one of the most important things to remember is that you[...]

Business Coaching and Mentoring: What Are The Benefits For Business Growth?

There are many benefits of business coaching and mentoring in the workplace. Whether you’re mentoring an employee, a colleague, or someone keen to learn from you as they set out on their career path,[...]

Apple or Android: Which Smartphone Should You Go For?

With the recent unveiling of the iPhone XS and XR, many smartphone users will be considering their next purchase in the world of app-based, internet beaming mobile devices. Apple undoubtedly[...]

9 Time Management Techniques You Should Practice in the Workplace

We all seem to have our quirks around time management – whether we’re always 30 minutes early for fear of being late or are always late because we underestimate how long things will take, whether we [...]

Choosing the Best Finance Apps and Software for Your Business

We are increasingly comfortable with using software and apps to help us with our everyday lives. According to app statisticians Business of Apps, 197 million mobile app downloads were made across[...]

There’s More to Growing a Business Than an Increase in Turnover

As your business grows, your turnover should increase, but so too will the elements needed to produce that increase, for example, the right staffing, premises, production equipment and investment[...]

How Insurance Protects Your Business Against the Unexpected

It might not be quite as much fun as picking out new office chairs, or building your website, but getting your insurance right is a key part of having a successful and sustainable business. Whether[...]