Answer4u Call Centre Blog

Why Flexible Working Can Invigorate Your Business

Many companies feel uneasy about introducing flexible working into their business. The fear is that the whole process will become too complicated and employees will lose their drive and focus. [...]

Our Call Centre Manifesto

The thing which separates the great from the good is very often attention to detail. Here at Answer4u, we strive to be the best in the industry, which is why we take a lot of time in training our[...]

How Our Virtual Assistant Service Can Revolutionise Your Business

When it comes to maintaining your corporate image, we at Answer4u know how tough it can be to find a solution that will suit your business. Our main aim is to become a seamless extension of your[...]

Choosing Virtual Assitant Support That Suits Your Business

Keeping up with the high expectations of your customers can be extremely difficult, especially when those expectations can be so diverse. Unsurprisingly, there has been a definite increase in[...]

The Modern Consumer

If you turn the clock back only a few decades ago, you'll find that customer service was a very different animal. Whilst politeness and due care and attention were always high on the agenda, the[...]

Tackling the Workforce Recruitment Problem

Recruitment brings a whole host of problems for businesses, not least of all because it can be a highly time consuming process that doesn't always end with the desired hire. Onrec recently reported[...]

Is Poor Time Management Preventing Business Growth?

Most people assume that the pesky issue of time management is ironed-out at school, and thereafter in our adult lives managing our time is a small if not completely obsolete problem. In reality of[...]

Customer Service Facts That Your Business Needs to Know

Customer service is at the heart of everything we do here at Answer4u and it is also the foundations on which every successful business rests. To highlight just how important customer service is as[...]

Speech Analytics and How It Benefits Your Business

It's no shock that technology is infiltrating every industry, enhancing and embellishing businesses and making the relationship with customers that much easier to develop. The biggest change experts[...]

Why Your Business Needs a After Hours Virtual Receptionist

Virtual receptionists are the cornerstone of small businesses' success. In a time where customer service is perhaps more important than ever before, virtual receptionists bridge the gap between[...]