Customer service is at the heart of everything we do here at Answer4u and it is also the foundations on which every successful business rests. To highlight just how important customer service is as[...]
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It's no shock that technology is infiltrating every industry, enhancing and embellishing businesses and making the relationship with customers that much easier to develop. The biggest change experts[...]
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Virtual receptionists are the cornerstone of small businesses' success. In a time where customer service is perhaps more important than ever before, virtual receptionists bridge the gap between[...]
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Here at Answer4u we know that choosing a company to best reflect your own is one of the biggest choices you’ll make. This is especially true when you’re looking for an extension of your call centre[...]
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Without a doubt, customer retention is one of the most important things for a business to focus on. The reasons for a company losing customers are multi-faceted and it can be easy in the daily[...]
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Any company will understand the importance of keeping an accurate business diary. Effective diary management is a key organisational tool for many businesses and can be the difference between a[...]
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A few weeks back we brought you some of the best quotes from the greatest guys in business and promised that soon enough, we’d show off the wit and wisdom of the women too. Well, that day is today[...]
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As soon as a company begins to branch out, the need for more hands on deck increases, which means more skilled, qualified and capable people to be the face of your business. Whilst this has always[...]
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This week we thought we’d do a roundup of some of the most exciting phone concepts we could find. Will they come to fruition? Is the future going to be like the movies have told us? We answer that[...]
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It’s that time of year when we feel like everyone could do with a boost. Summer is being its usual fickle self and the workload is on overdrive. It’s times like these where coffee and cake and[...]
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