Answer4u Call Centre Blog

Best Business Conferences & Events for 2017

As a small business, it’s important to keep up to date with your industry, not only so you can make informed decisions about the direction of your company, but also so you can make use of all the[...]

The Pareto Principle and What It Means For your Business

You may not have heard of the Pareto Principle, but we’re betting you’ve heard of the 80/20 rule? This was a rule originally put forward by Vilfredo Pareto, who during a study into the relationship[...]

Weird Business Ideas That Worked

How many times have you had a weird business idea? And how many times have you come frighteningly close to letting it slip? Say, at a meeting? We’re guessing you held back because a huge part of you[...]

Interview Questions to Test Creativity and Imagination

We know what you’re thinking, why on earth would a candidate’s imagination matter? Unless of course the job opening is for a children's author or film director?

The Top Business Lessons to Be Learnt from Our Favourite Films

A great many of us, here at Answer4u, are film nerds and it occurred to us recently that there are quite a few of our favourite films that offer some valuable life lessons for business. Probably not[...]

When Work Colleagues Clash

Conflict in the workplace can be a nightmare for a business owner, not only do you have the usual day to day challenges to face, but now also a developing conflict amongst team members. Unchecked,[...]

Phone Facts: Dazzle your Friends and Impress your Neighbours

We know, that’s a strong title, but allow us to explain. Unsurprisingly, for a business like ours, the phone is a central, yet unnoticed piece of equipment. We use it, but very rarely do we consider[...]

Is Running a Business like Running a Marathon?

Does the annual London Marathon leave you in a state of awe? It’s not just the sheer distance, the determination of the runners, but also the lengths people went to so they could achieve their goals.

The Best Books for Business

We’re a firm believer in the often-said phrase ‘knowledge is power’. Which is why we make a point of keeping an eye on the best business books out there to keep us inspired. True, we also enjoy a[...]

Better Employee Feedback

Feedback is the bread and butter of learning, it starts at school and continues throughout our working lives. The reason is blatant: if we don’t know how we’re performing in the present, we have no[...]