Answer4u Call Centre Blog

How to Boost your Business’s Professional Image

Image is a crucial part of any enterprise, be it personal or professional. For businesses, a good image lends itself to more opportunities when networking, recruitment, investment and sales. Yet[...]

The 4 Universal Laws of Office Life

It’s fair to say that most professionals nowadays work in an office environment. Whilst our industries differ, office life itself has many similarities, and whether you work for a bank or an[...]

Unofficial Leaders in the Workplace

In every social setting you will find that some people are natural leaders. They are likeable, they get things done and when in doubt it’s this person that gets looked to for support. All being well[...]

How to Build Rapport Over the Phone

Even if your business doesn’t have a receptionist (or a team of virtual assistants), taking phone calls remains a fundamental part of your business. When you take a call with a client, for whatever[...]

4 Blog Boosting Ideas to Keep Your Traffic Growing

It’s common knowledge that a well-kept blog will do great things for your business and website. As we’ve outlined before, fresh content on your site is the best reason to drive new leads. Content is[...]

CV Spotting: Speeding up Your Hiring Process

Recruiting isn’t easy and that’s especially true when considering the first part of the process: The CV. Most businesses receive such a huge influx of responses to their job advertisements that the[...]

The Importance of Staff Training

When you employ someone new there can often be the danger of expecting a little too much too soon. While someone may look great on paper and indeed be a highly skilled individual, by failing to put[...]

How to Retain Your Social Media Following

Anybody wanting to successfully build brand awareness on social media, share their content and generally be a big deal online will have faced that one big challenge: Getting followers.

Improve Your Workplace Email Etiquette

With team messaging programs like Slack becoming more and more popular, it’s not surprising that people having been questioning whether email in the workplace can – or should - endure.

Creating Killer Content to Drive New Leads to Your Site

One of the primary goals of any business in the digital age is to drive traffic to their website. After all, nestled within that traffic is a population of future customers. But with the sheer[...]