Answer4u Call Centre Blog

How to Give Good Customer Service in the Social Media Age

When you think of customer service, perhaps you think of a desk in a shop with a smiling lady, ready to greet and alleviate any issues people have had shopping there or perhaps businesses offering[...]

How to Deter the Office Food Thief

Deterring the Lunchtime Thief... We’ve all been there, a little trip to the fridge - looking forward to your strawberry yoghurt for your mid-morning snack only to find it’s vanished. Poof. Gone.

5 Steps to Finding Effective Guest Blogging Opportunities

Guest blogging allows the switched-on business owner or marketing manager to establish themselves as an expert within their field, build relationships within their industry, and ultimately drive[...]

How to Sound Like an Expert – Without Being One

Authority is central to success; people need to perceive you as a credible influencer and expert source of information if they are to trust your judgement, rely upon your services, and ultimately[...]

3 Small Business Funding Options Every Entrepreneur Needs to Consider

Alternative finance is becoming increasingly popular with the development of innovative crowd funding platforms as well as the wealth of entrepreneurs developing new ways to help finance startup[...]

Mobile Marketing: 3 Key Areas You Can’t Neglect

When you go out, what are the crucial possessions you can’t leave without? Keys, check; wallet/purse, check; phone…phone? Where’s my phone?! It’s incredibly likely that your smartphone is one of the[...]

5 Ways Your Site’s User Experience is Alienating Customers

Imagine you’ve just walked into a coffee shop that you’ve never previously visited. Once inside, you find that there’s a lengthy queue, the cashier will only accept a cheque, the sugar and napkins[...]

How Business Owners Can Market to Millennials

Millennials - those born after 1980 - are statistically seen as “unattached to organised politics and religion, linked by social media, burdened by debt, [and] distrustful of people.” The Pew[...]

5 Crucial Habits of a Successful Business Owner

Everybody has everyday habits, some good and some bad. As a business owner you need to streamline and optimise those habits to become a success. Here are five you need to embrace to keep you on top[...]

3 Vital Life Hacks to Becoming More Productive

Productivity is a quality that is often paired with success. When you think of a successful day, it’s often one where you’ve been productive – you’ve achieved a number of objectives and you’ve[...]