When your staff are engaged with other customers or your business is closed for the day, understanding that a voicemail prompt could be your business's first impression on a caller is crucial.[...]
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As a representative of your business, when you answer the telephone, evaluating the nature of the call and the characteristics of the caller you're dealing with can typically be assessed within the[...]
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Receptionists are often the first point of contact for a business, making their role crucial in creating a positive first impression. In today’s fast-paced business environment, managing incoming[...]
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The relationship between tenants and property management companies can often be fractious, and communication difficulties are nearly always to blame. From missed appointments to tenants struggling[...]
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Trust is undeniably one of the most important aspects of any business. Without client trust, your sales and bottom line will suffer.One of the best ways to develop trust and customer loyalty is by[...]
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January has fallen upon us once more. The festivities are over, you’re finding pine needles piercing your socks and the kitchen floor is still sticky from drinks, all spilt in the spirit of[...]
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2024… it’s literally just around the corner! So, are you clear about your business New Year's resolutions? What’s your game plan for achieving those aims? And do you know what might get in the way[...]
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Are you looking forward to a Merry Christmas or setting yourself up for a Merry Risk-mas? The festive season isn’t far away. Some people already have their decorations up and the much-anticipated[...]
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Business Christmas Party Ideas For Any Budget There is nothing quite like the Office Christmas Party. Not only is it a chance to see people dressed in something other than work wear, but it’s[...]
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Giving to charity is a good thing, we know as much. However, smaller businesses might balk at donating time and money to charitable causes before they feel comfortable allocating the necessary[...]
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