Answer4u Call Centre Blog

3 Business New Year’s Resolutions for 2024

2024… it’s literally just around the corner! So, are you clear about your business New Year's resolutions? What’s your game plan for achieving those aims? And do you know what might get in the way[...]

Four Ways Christmas Can Be Bad News for Businesses

Are you looking forward to a Merry Christmas or setting yourself up for a Merry Risk-mas? The festive season isn’t far away. Some people already have their decorations up and the much-anticipated[...]

Five Reasons for Every Business to Support a Charity this Christmas

Giving to charity is a good thing, we know as much. However, smaller businesses might balk at donating time and money to charitable causes before they feel comfortable allocating the necessary[...]

Staying Healthy in the Workplace this Winter

Winter can be a challenging season for those of us who have to work through it. The decrease in daylight, the harsh temperatures, and the overwhelming workload leading up to Christmas can all[...]

The Role of Businesses in Supporting Charities

When it comes to giving to charity there’s always a social responsibility to do what you can, when you can. This is true of individuals but perhaps even more so of businesses. The problem most[...]

Why Your Business Should Be Available 24/7

In an era of remote working, 24/7 business, and service-on-demand, it can be a challenge for businesses to keep up. For many start-ups, smaller companies, and businesses, the pressure to offer[...]

The Hidden Emotion Behind a Business Phone Call

Emotion? What could emotion possibly have to do with business phone calls? Surely a phone call from a customer to a business is just a straightforward exchange between two people? Many of us would[...]

Missed Phone Calls: Four Ways Businesses Drop the Ball

Picture your ideal customer - the one you’ve always wanted to work with. See them finding your website or business card. They are picking up the phone and calling your number… but now they are[...]

Why Public Perception Makes CSR Essential for All Businesses

Most definitions of corporate social responsibility (CSR) centre around the concept of a self-regulatory business framework, outlining how businesses are socially accountable — to themselves, their[...]

The Best Time Management Apps to Help Keep You on Schedule

Struggling to keep on top of all your tasks? Trying to strike the perfect balance between work and home whilst having a social life too?You are not alone. According to a survey carried out by One[...]