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Why Inefficient Diary Management is Impacting Business Productivity

Why Inefficient Diary Management is Impacting Business Productivity

Charlotte Menhennet, Sales Manager of call handling solutions provider Answer4u, looks at how inefficient diary management may be impacting on the productivity of companies across the UK – and how to solve the problem. Consider the Macroeconomics According to the House of Commons Library Business Statistics Report, the number of private sector companies in the […]

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Managing Remote Workers

The Rise of Remote Working – and How to Manage It

With today’s rising demand for more flexible working, businesses are seeing an increasing number of individuals working in different ways to the norm – whether that’s working from home, from multiple bases, outside of core business hours, term time only or any number of other options. Remote working is a term being used more frequently […]

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Best time Management Apps

The Best Time Management Apps to Help Keep You on Schedule

Struggling to keep on top of all your tasks? Trying to strike the perfect balance between work and home whilst having a social life too? You are not alone. According to a survey carried out by One Poll.com, more than six out of 10 Brits quizzed said they struggled to keep their life organised with […]

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7 Of the Best Business Networking Tips and Techniques

7 Of the Best Business Networking Tips and Techniques

If you’re thinking of finding a business network or business networking events near you, the chances are that you want to either grow or consolidate your business. Networking is a great way to make personal connections with lots of people, get known by other successful business leaders in your local area, and build rewarding commercial […]

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Customer Service Help Desk

Why a Customer Service Help Desk Will Act as a Business Lifeline

David Chapman, Customer Service Director of Answer4u, considers what businesses and politicians can learn from each other when it comes to customer service… Anyone who still thinks general elections are entirely about politics should take another look. As with any situation in which people are given a choice, in a general election most of us […]

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Managing a Mobile Workforce

Overcoming the Challenges of Managing a Mobile Workforce

Mark Menhennet, Managing Director of telephone answering solutions provider Answer4u, explains how effective external management of call-outs can put you ahead of the competition while addressing the issue of an increasingly mobile workforce… With the latest official statistics indicating that the UK now has record numbers of home workers, more employers than ever – and […]

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What Are the Advantages of Internal Recruitment?

What Are the Advantages of Internal Recruitment?

The Why – Is Internal Recruitment Better than External? When looking for somebody to fill a vacant role in your company, hiring from within has several advantages. Many companies – both large and small – decide to recruit current employees into new positions due to the following benefits: Time to Hire Because the prospective candidate […]

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Startup Marketing Strategy

Startup Marketing Strategy – Promoting Your Startup on a Budget

So, how should you go about promoting yourself with a limited budget? Here are four approaches to get your brand out there without emptying the bank. You’ve got an amazing product or service, so amazing in fact that you’re willing to dedicate time and effort and your next few months to a startup marketing campaign […]

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Finding the Right Startup Loan for Your New Business

Finding the Right Startup Loan for Your New Business

So, what are the main things to consider when you look for your ideal startup funding package? With record numbers of startup businesses being created in the UK, it’s clear that there is currently a real appetite for entrepreneurship across the country. Companies House has reported that there were 620,285 company incorporations in the 12 […]

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Nuisance Phone Calls and Cold Calling

How to Stop Nuisance Phone Calls and Cold Calling

How Did Nuisance Phone Calls and Cold Calling Become Such a Problem and Why Aren’t They Being Stopped? This article will explain: How and why nuisance phone calls have become such a problem What not to do when dealing with nuisance calls What you should do to deal with nuisance calls This article is helpful […]

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Customer Service Mistakes a Business Should Never Make

Customer Service – Five Mistakes a Business Should Never Make

Looking at those themes, here are five key ways that businesses can get their customer service wrong – along with tips on how to avoid the pitfalls. For small or fledgeling companies, a knock to a growing reputation through a failure of customer service can have a big impact, as clients move to the competition […]

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