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The Big Changes We Expect in The Call Centre Industry

As soon as a company begins to branch out, the need for more hands on deck increases, which means more skilled, qualified and capable people to be the face of your business. Whilst this has always been the case, the way a call centre operates has changed a great deal over the years and is […]

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The Weird & Wonderful: Mobile Phones of The Future.

This week we thought we’d do a roundup of some of the most exciting phone concepts we could find. Will they come to fruition? Is the future going to be like the movies have told us? We answer that and many more big questions like what’s the meaning of life and how to make jam. […]

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Top Men: Inspiring Quotes About Business

It’s that time of year when we feel like everyone could do with a boost. Summer is being its usual fickle self and the workload is on overdrive. It’s times like these where coffee and cake and casual-dress Fridays just won’t cut it. Yes, that’s right. It’s time for some inspirational quotes from some of […]

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How the Colours You Choose Impact Your Business

The colour you choose for your business may not seem like a big deal on the face of it. Everyone perceives colour differently after all, so you might as well just pick one you like. Well, yes and no. Perceptions of colour are to some extent subjective and it’s true that cultural differences can influence […]

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Debate V Argument

Here’s the thing that isn’t said enough: ‘debate’ is not synonymous with ‘argue’. No doubt you will have come across this in the workplace multiple times, an argument that is masquerading as a ‘debate’. The difference? A debate is respectful and aids progress, an argument is about point scoring and often leads nowhere good. The […]

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Best Business Conferences & Events for 2017

As a small business, it’s important to keep up to date with your industry, not only so you can make informed decisions about the direction of your company, but also so you can make use of all the networking opportunities available to you. The best way to go about this of course is to attend […]

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The Pareto Principle and What It Means For your Business

You may not have heard of the Pareto Principle, but we’re betting you’ve heard of the 80/20 rule? This was a rule originally put forward by Vilfredo Pareto, who during a study into the relationship between population and wealth in Italy, discovered that 80% of Italy’s land was owned by 20% of the population. This […]

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Weird Business Ideas That Worked

How many times have you had a weird business idea? And how many times have you come frighteningly close to letting it slip? Say, at a meeting? We’re guessing you held back because a huge part of you realised that your idea was straying quite far from the sunny plains of ‘innovative’, to the rundown […]

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Interview Questions That Will Test a Candidate’s Imagination

We know what you’re thinking, why on earth would a candidate’s imagination matter? Unless of course the job opening is for children’s author or film director? Well, imagination, we would argue, is a fundamental part of what makes a good employee. Think about it, when problems arise and no one apparently saw it coming, it’s […]

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The Top Business Lessons to Be Learnt from Our Favourite Films

A great many of us, here at Answer4u, are film nerds and it occurred to us recently that there are quite a few of our favourite films that offer some valuable life lessons for business. Probably not quite what the directors intended when they created their works of art, but still, a bonus for anyone […]

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When Colleagues Clash

Conflict in the workplace can be a nightmare for a business owner, not only do you have the usual day to day challenges to face, but now also a developing conflict amongst team members. Unchecked, this can quickly spiral out of control and not only harm the emotional well-being of your team, but also leave […]

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