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How to Get the Best Out of Your Team

How to Get the Best Out of Your Team

As a manager, you’ll usually be judged by others on the outputs of your team, so it’s crucial for both you and your organisation that you get the best from them. One of the most important things to remember however is that you can’t manage your team as a single entity. While it might be […]

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Benefits of Coaching and Mentoring in the Workplace

How Coaching and Mentoring Can Support Business Growth

There are many benefits of coaching and mentoring in the workplace. Whether you’re mentoring an employee, a colleague, or someone keen to learn from you as they set out on their career path, you should both gain something valuable from the experience. Coaching and mentoring can be great ways to improve performance, but they don’t […]

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Our Call Centre Manifesto

Our Call Centre Manifesto

The thing which separates the great from the good is very often attention to detail. Here at Answer4u, we strive to be the best in the industry, which is why we take a lot of time in training our staff so that they, in turn, can be the best support to your business. As such, […]

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What Makes Our Call Centre Different?

What Makes Our Call Centre Different?

Here at Answer4u we know that choosing a company to best reflect your own is one of the biggest choices you’ll make. This is especially true when you’re looking for an extension of your call centre staff. Unfortunately, the call centre is an industry that is often plagued by misconceptions as well a lack of […]

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Better Employee Feedback

Better Employee Feedback

Feedback is the bread and butter of learning, it starts at school and continues throughout our working lives. The reason is blatant: if we don’t know how we’re performing in the present, we have no hope of developing for the future. Of course, Feedback and employee performance reviews are often perceived as uncomfortable, like being […]

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