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How to Get the Best Out of Your Team

How to Get the Best Out of Your Team

As a manager, you’ll usually be judged by others on the outputs of your team, so it’s crucial for both you and your organisation that you get the best from them. One of the most important things to remember however is that you can’t manage your team as a single entity. While it might be […]

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Benefits of Coaching and Mentoring in the Workplace

How Coaching and Mentoring Can Support Business Growth

There are many benefits of coaching and mentoring in the workplace. Whether you’re mentoring an employee, a colleague, or someone keen to learn from you as they set out on their career path, you should both gain something valuable from the experience. Coaching and mentoring can be great ways to improve performance, but they don’t […]

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There’s More to Growing a Business Than an Increase in Turnover

As your business grows, your turnover should increase, but so too will the elements needed to produce that increase, for example, the right staffing, premises, production equipment and investment funding. As a result, business growth means an increase in responsibility for a business owner, with more to keep an eye on and more input needed […]

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Business Growth

Business Growth May Sound Simple – But It Means a Step Change

Growth in business can either revolve around increasing the amount of whatever you’re already doing, or it can be focused on adding new elements to your portfolio. However, whichever way you choose to expand, growing your business isn’t as simple as just increasing your customer base and orders – there’s a lot going on behind […]

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Buying a business property

Buying a Business Property – Is It Right for You?

You’ve taken the plunge and launched your own business. You’ve got the IT and infrastructure all set up, you’re taking people on and building up your reputation and the contracts are flying in. Or perhaps you’ve been established for many years and now you’re ready to grow and develop your business further. However long you’ve […]

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Management and Leadership Styles

Management and Leadership Styles: How Good Management Creates Effective Teams

For many political party leaders, professional sports team managers and directors of numerous other organisations, the media spotlight is familiar ground, and people across the country regularly discuss and critique their management, leadership and engagement styles. Indeed, it’s often said that managing the England men’s football team is the toughest job in sport as whoever […]

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Crisis Management Plan

Crisis Management – Plan for a Crisis to Avert a Disaster

The word ‘crisis’ may automatically bring with it a certain sense of dread, but with the right amount of planning for the unexpected, companies can face down crisis situations (even if only through a role play) and come out the other side unscathed. After all, a crisis by its definition is a situation where you […]

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Artificial Intelligence and Automation: The Future of Customer Service?

Artificial Intelligence and Automation: The Future of Customer Service?

In the ever onward march of modern technology, we humans have sometimes felt uncomfortable about the increasing automation of telecommunications – from machines calling us with recorded messages to switchboard operators replaced by numbered menus to choose from. However, we seem to be turning a corner, with many people now happy to communicate with devices […]

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Debate vs Argument

Debate V Argument

Here’s the thing that isn’t said enough: ‘debate’ is not synonymous with ‘argue’. No doubt you will have come across this in the workplace multiple times, an argument that is masquerading as a ‘debate’. The difference? A debate is respectful and aids progress, an argument is about point scoring and often leads nowhere good. The […]

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Weird Business Ideas That Worked

Weird Business Ideas That Worked

How many times have you had a weird business idea? And how many times have you come frighteningly close to letting it slip? Say, at a meeting? We’re guessing you held back because a huge part of you realised that your idea was straying quite far from the sunny plains of ‘innovative’, to the rundown […]

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Interview Questions That Will Test a Candidate’s Imagination

Interview Questions That Will Test a Candidate’s Imagination

We know what you’re thinking, why on earth would a candidate’s imagination matter? Unless of course the job opening is for children’s author or film director? Well, imagination, we would argue, is a fundamental part of what makes a good employee full of creative ideas. Think about it, when problems arise and no one apparently […]

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